Konfigurere Service Cloud Voice for hjemmebehandling
Service Cloud Voice benytter kraften i Amazon Connect-telefoni for å gi behandlingskoordinatorer en sømløs serviceopplevelse når de samhandler med pasienter. Slå på Service Cloud Voice, og konfigurer et kontaktsenter for å gi behandlingskoordinatorer mulighet til å motta talesamtaler fra pasienter.
Nødvendige utgaver
Tilgjengelig i Lightning Experience
Tilgjengelig i Enterprise og Unlimited Edition med tilleggslisenser for Health Cloud, Home Health, Service Cloud Voice og Agentforce for Health Cloud. Krever at hver bruker har tillegget Agentforce for Health Cloud for å få tilgang til agenthandlingen.
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