Service Cloud Voice 利用 Amazon Connect 電話服務的強大功能,為照護協調員提供與病患互動的流暢服務體驗。開啟 Service Cloud Voice 並設定連絡中心,讓照護協調員接聽病患的語音通話。
必要版本
提供版本：Lightning Experience
提供版本：具備 Health Cloud、Home Health、Service Cloud Voice 及 Agentforce for Health Cloud 附加元件授權的 Enterprise 和 Unlimited Edition。需要每個使用者擁有 Agentforce for Health Cloud 附加元件才能存取工作人員動作。
We use three kinds of cookies on our websites: required, functional, and advertising. You can choose whether functional and advertising cookies apply. Click on the different cookie categories to find out more about each category and to change the default settings.
Privacy Statement
Required Cookies
Always Active
Required cookies are necessary for basic website functionality. Some examples include: session cookies needed to transmit the website, authentication cookies, and security cookies.
Functional Cookies
Functional cookies enhance functions, performance, and services on the website. Some examples include: cookies used to analyze site traffic, cookies used for market research, and cookies used to display advertising that is not directed to a particular individual.
Advertising Cookies
Advertising cookies track activity across websites in order to understand a viewer’s interests, and direct them specific marketing. Some examples include: cookies used for remarketing, or interest-based advertising.
