您在此处:
客服人员主题:患者家庭医疗保健管理
“患者家庭医疗保健管理”主题总结了“患者客户记录”页面上的患者医疗信息和家庭医疗保健的医疗保健历史。该主题从语音通话脚本中提取家访要求,包括报价和福利信息,并使用 Salesforce Knowledge 文章提供有关家庭医疗保健服务的信息和建议。

使用更普遍的搜索词。
选择更少的筛选器,并扩大搜索范围。
“患者家庭医疗保健管理”主题总结了“患者客户记录”页面上的患者医疗信息和家庭医疗保健的医疗保健历史。该主题从语音通话脚本中提取家访要求,包括报价和福利信息,并使用 Salesforce Knowledge 文章提供有关家庭医疗保健服务的信息和建议。
| 适用于:Lightning Experience |
| 适用于:具有 Health Cloud、Home Health、Service Cloud Voice 和 Agentforce for Health Cloud 加载项许可证的 Enterprise 和 Unlimited Edition。需要每个用户拥有 Agentforce for Health Cloud 加载项,才可以访问客服人员操作。 |
| API 名称 | PatientHomeHealthcareMgmt |
| 包含的客服人员操作 |
*此操作执行一个或多个提示模板。

We use three kinds of cookies on our websites: required, functional, and advertising. You can choose whether functional and advertising cookies apply. Click on the different cookie categories to find out more about each category and to change the default settings.
Privacy Statement
Required cookies are necessary for basic website functionality. Some examples include: session cookies needed to transmit the website, authentication cookies, and security cookies.
Functional cookies enhance functions, performance, and services on the website. Some examples include: cookies used to analyze site traffic, cookies used for market research, and cookies used to display advertising that is not directed to a particular individual.
Advertising cookies track activity across websites in order to understand a viewer’s interests, and direct them specific marketing. Some examples include: cookies used for remarketing, or interest-based advertising.