Patient Home Healthcare Management on Voice Call (音声通話の患者在宅医療管理) サブエージェントは、音声通話レコードから患者取引先を識別し、在宅医療に関する患者の医療情報とヘルスケア履歴の包括的な概要のドラフトを作成します。サブエージェントは、音声通話トランスクリプトから見積や給付情報などの在宅訪問の要件を抽出し、Salesforce Knowledge Articlesに基づいておすすめを提供します。
必要なエディション
使用可能なインターフェース: Lightning Experience
使用可能なエディション: Health Cloud、Home Health、Salesforce Voice、および Agentforce for Health Cloud アドオン ライセンスが付属する Enterprise Edition および Unlimited Edition。各ユーザーがエージェントアクションにアクセスするには、Agentforce for Health Cloudアドオンが必要です。
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