Ikke hvert besøg skal gennemgå optimering og gentildeling. Din organisation kan f.eks. have besøg, der er blevet annulleret, fuldført eller sat på pause. Ændring af tildelinger for disse besøg kan føre til spildte ressourcer og andre komplikationer. Så vi anbefaler, at du udelader besøg med bestemte statusser fra optimeringslogikken.
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Tilgængelig i: Enterprise og Unlimited Edition med Health Cloud og tilføjelsesprogramlicensen Home Health
Brugertilladelser påkrævet
Hvis du vil opdatere Field Service-indstillinger
Field Service Admin-tilladelsessæt
Fra Appstarter skal du åbne Field Service Admin-appen og derefter klikke på fanen Indstillinger for Field Service.
Klik på Optimering, og klik på Logik.
I afsnittene Global optimering, Dagsoptimering og Optimering af ressourcetidsplan skal du vælge de statusser, du vil ekskludere fra optimering.
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