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設定評估的環境聆聽
設定現場小組的環境聆聽,以提升營運效率並消除手動資料輸入瓶頸。啟用 Agentforce 並將必要權限指派給臨床醫師,讓他們能夠自動將即時病患對話轉換為 Salesforce Field Service 應用程式內自動填入的評估欄位。使用永不儲存暫時音訊文字記錄的安全結構來促進嚴格的資料合規性。
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