透過設定 Field Service 行動應用程式最佳化居家健康機構的複雜造訪廣播流程。造訪廣播可協助您的機構減少未出席次數、處理照護資源的持續增加需求,並透過找出造訪的相符照護資源,提供及時的病患照護。
必要版本
提供版本：具有 Health Cloud 及「居家健康」附加元件授權的 Enterprise 和 Unlimited Edition
由於服務區域中缺少相符的照護資源，您的居家健康機構可能有某些未指派的造訪。廣播造訪可協助您的使用者通知多個區域的資源有關此類造訪。「居家健康」的廣播選項可讓排程者一次輕鬆將最多 50 次居家造訪廣播至三個服務區域。排程原則與「廣播居家照護造訪」流程會共同運作,以識別並通知在這些區域中具備相符技能的照護資源。照護資源使用其 Field Service 行動應用程式來檢視和接受廣播造訪。如果照護資源未接受排程造訪日期內的造訪，則廣播要求會到期。
將「廣播造訪」索引標籤新增至行動應用程式 透過將「廣播造訪」索引標籤新增至 Field Service 行動應用程式,讓照護資源能夠檢視廣播造訪清單。設定索引標籤以顯示「排程廣播約會資源」清單檢視。接著,您的照護資源便可輕鬆瀏覽清單,識別符合排程的潛在造訪。
將「接受造訪」按鈕新增至行動應用程式 使用「接受造訪 Lightning 與行動」動作更新「排程廣播約會」物件的版面配置。接著,您的照護資源可以使用其 Field Service 行動應用程式的此快速動作按鈕來接受廣播造訪。
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