Agentforce for Integrated Care Management

Harness the power of Generative AI to optimize the patient evaluation process for care managers. By automating summaries and intelligently suggesting next steps, you can focus more on delivering personalized care and less on manual data review.

• Generative AI Suggested Assessments
  Set up Generative AI Suggested Assessments to provide your users with AI-powered assessment suggestions based on a patient’s profile across Agentforce Health, Data 360, and zero-copy external sources. Generative AI Suggested Assessments is available for both Discovery Framework-based internal assessments and MCG assessments.
• Generative AI Suggested Assessment Responses
  Suggested assessment responses for internal, Discovery Framework-based assessments and MCG assessments help care managers administer assessments more efficiently. The suggestions are derived from sources such as previous assessment responses and Einstein Generative AI-powered insights based on member data.
• Generative AI Assessment Summary
  Help care teams to generate an AI-powered summary of completed assessments. Users can generate a summary from the Assessment component on a record page or from the assessment acknowledgment page. You can also control whether suggested actions appear with the generated summary. Equip care managers with intelligent treatment pathways to reduce manual planning efforts and standardize patient care. Accelerate overall clinical workflows and improve patient outcomes through faster intervention routing.
• Use Agentforce for Integrated Care Management
  Revolutionize and automate your workflow for patient evaluations with Generative AI. Promote a transformative journey towards improved patient care and elevated efficiency with AI-driven insights, synthesized summaries, and personalized follow-up suggestions.