Configurar el subagente Asistencia de cobertura de miembro y acciones
Para dar cobertura a procesos de consulta de cobertura de miembros, revise, configure y agregue subagentes y acciones a su agente del centro de contacto de pagadores.
Ediciones necesarias
Disponible en: Lightning Experience
Disponible en: Ediciones Enterprise, Performance y Unlimited con las licencias complementarias Agentforce for Health Cloud y Agentforce Employee Agent
Verifique que el subagente Asistencia de cobertura de miembro está activo.
Verifique que las acciones Obtener Id. de registro de particular, Obtener resumen de cobertura de miembro y Buscar cobertura de miembro específica están activas y asociadas con el subagente Asistencia de cobertura de miembro.
Agregue el subagente Asistencia de cobertura de miembro al agente de su centro de contacto.
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