Проверьте активность субагента «Помощь в покрытии участников».
Убедитесь, что действия «Извлечь код записи отдельного лица», «Получить сводку покрытия участника» и «Поиск определенного покрытия участника» активны и связаны с подагентом «Помощь в покрытии участника».
Добавьте субагента «Помощь в покрытии участников» к агенту контактного центра.
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