Configurar el subagente de asistencia de autorizaciĆ³n previa y acciones
Para admitir procesos de consulta de autorizaciĆ³n previa, revise, configure y agregue subagentes y acciones a su agente del centro de contacto de pagadores.
Ediciones necesarias
Disponible en: Lightning Experience
Disponible en: Ediciones Enterprise, Performance y Unlimited con las licencias complementarias Agentforce for Health Cloud y Agentforce Employee Agent
Verifique que el subagente Asistencia de autorizaciĆ³n previa estĆ” activo.
Verifique que las acciones Buscar miembro, Obtener autorizaciĆ³n previa y Obtener resumen de autorizaciĆ³n previa estĆ”n activas y asociadas con el subagente Asistencia de autorizaciĆ³n previa.
Agregue el subagente Asistencia de autorizaciĆ³n previa al agente de su centro de contacto.
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