Konfigurer underagent for udbyders netværkssøgning og handlinger
Hvis du vil understøtte forespørgselsprocesser for udbydernetværk, skal du gennemse, konfigurere og føje underagenter og handlinger til din betalingscenterkontaktagent.
EditionsHeading
Tilgængelig i: Lightning Experience
Tilgængelig i: Enterprise, Performance og Unlimited Edition med tilføjelsesprogramlicenserne Agentforce for Health Cloud og Agentforce Employee Agent
Brugertilladelser påkrævet
Hvis du vil administrere underagenter og handlinger:
Bekræft, at underagenten Udbyders netværkssøgning er aktiv.
Bekræft, at handlingerne Hent udbyder-NPI, Kør generisk EMR-anmodning og Generer udbydertelefonbogsøgning er aktive og tilknyttet underagenten Udbyders netværkssøgning.
Tip
Handlingen Kør generisk EMR-anmodning kan kaldes Forespørg EMR eller Kør generisk EMR-anmodning i din organisation.
Føj underagenten Udbyders netværkssøgning til dit kontaktcenters agent.
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