Per supportare i riepiloghi AI generativi del call center pagatore, verificare che le definizioni contesto utilizzate dai riepiloghi membro, paziente e operatore siano attive.
Versioni (Edition) richieste
Disponibile nelle versioni: Lightning Experience
Disponibile in: Enterprise Edition, Performance Edition e Unlimited Edition con licenze aggiuntive Agentforce for Health Cloud e Agentforce Employee Agent
Autorizzazioni utente necessarie
Per caricare, visualizzare, modificare ed eliminare definizioni contesto:
Amministratore servizio contesto
Da Imposta, aprire Definizioni contesto.
Individuare le definizioni contesto MemberSummary, PatientSummary e ProviderDetailSummary.
Verificare che ogni definizione sia attiva e che i nodi, gli attributi e i tag di contesto siano corretti per il modello di dati dell'organizzazione.
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