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Complete Enrollment in the Group Benefits App
Walk through the steps to enroll group members and dependents in selected insurance plans.
Required Editions
| Available in: Lightning Experience |
| Available in: Enterprise and Unlimited Editions with Health Cloud, the Insurance managed package, and the Insurance Industries Extension managed package |
| User Permissions Needed | |
|---|---|
| To use the Group Benefits workflows: | Industries Group Benefits User permission set |
Your Salesforce admin customizes the Group Benefits app to suit your business requirements, so your enrollment workflow can vary from what we describe.
- Make sure an active contract is associated with the account that represents the employer offering group insurance.
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Click the enrollment action in the Action Launcher on the Group Benefits app home page, or
from a record page such as an account or opportunity.
Or start the enrollment workflow from a tab on a record page such as an account.Your Salesforce admin can set up the enrollment workflow on different pages and tabs.
-
Enter group census information for enrollment.
If there isn’t an enrollment census associated with the account, upload a group census in .csv format. Map the fields in the uploaded file to the corresponding Group Census Member fields. Then save the uploaded file.
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Click Enroll.
A notification lets you know when the enrollment request is complete.
See Also
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