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验证资格和好处
验证患者对医疗保健提供商的资格和福利详细信息。使用客服人员在集成系统和信息交换所中搜索记录,以确认成员资格。通过自动收集所需的患者详细信息和服务信息来简化验证流程,以便在提供护理之前确认好处。

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验证患者对医疗保健提供商的资格和福利详细信息。使用客服人员在集成系统和信息交换所中搜索记录,以确认成员资格。通过自动收集所需的患者详细信息和服务信息来简化验证流程,以便在提供护理之前确认好处。
| 适用于:Lightning Experience |
| 适用于:具有 Agentforce for Health Cloud、通用信用计量和 Agentforce 员工代理加载项许可证的 Enterprise 和 Unlimited Edition。 |
| 所需用户权限 | |
|---|---|
| 管理患者注册和数据检索: | 管理适用于 Health Cloud 的联系中心 和 使用联系中心 AI 辅助客服人员 和 Data Cloud 用户 和 Health Cloud Foundation 和 提示模板用户 |
客服人员利用预封装的 MuleSoft API 与这些 FHIR 端点进行交互。要启用集成,请提供 MuleSoft 设置页面上概述的特定于 EMR 的 FHIR 基本 URL 和凭据。

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