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建立與管理照護缺口結束的拓展行銷活動
使用「照護缺口結束拓展範本」建立行銷活動,將自動傳送個人化通訊給具有一或多個未結束照護缺口的成員。當成員收到電子郵件、SMS 或兩者時,系統會提醒成員完成其待處理的照護工作,並填補其照護缺口。

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您位於此處:
使用「照護缺口結束拓展範本」建立行銷活動,將自動傳送個人化通訊給具有一或多個未結束照護缺口的成員。當成員收到電子郵件、SMS 或兩者時,系統會提醒成員完成其待處理的照護工作,並填補其照護缺口。
| 提供版本:Lightning Experience |
| 提供版本:具有 Health Cloud、Agentforce for Health Cloud 和 Data Cloud 附加元件授權的 Enterprise 和 Unlimited Edition |
照護缺口結束行銷活動是根據「照護缺口結束拓展範本」所建立。健康參與:「結束照護缺口」流程會傳送詳細的電子郵件,提醒成員結束其未結束照護工作。此電子郵件包含未結束照護工作與教育資源的清單。如果成員在三天後未回應,流程會傳送 SMS 提醒。如果成員仍未回應,則系統會自動為照護協調員建立追蹤工作。

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