Utilizzo di Agentforce per call center organismi pagatori
Migliorare le esperienze dei pazienti e degli operatori del call center pagatore con Agentforce. Risolvere in modo rapido ed efficiente le richieste e i dettagli della copertura dei membri.
Versioni (Edition) richieste
Disponibile nelle versioni: Lightning Experience
Disponibile in: Enterprise Edition, Performance Edition e Unlimited Edition con licenze aggiuntive Agentforce for Health Cloud e Agentforce Employee Agent
Recupero ed esame dei dettagli della richiesta Risolvere più rapidamente le richieste raccogliendo e visualizzando rapidamente i dettagli e i riepiloghi delle richieste con Agentforce.
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