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Administer Health Cloud
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            Verify Video Visit Self-Service Licenses and Permissions for Admins

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            Verify Video Visit Self-Service Licenses and Permissions for Admins

            Video Visit Self-Service requires that admins are assigned Omnistudio and Health Cloud Community or Health Cloud Community Plus licenses and specific Health Cloud and Patient Appointment Scheduling permissions.

            Required Editions

            Available in: Lightning Experience

            Available in: Enterprise and Unlimited Editions with Health Cloud and the Customer Community or Customer Community Plus user license
            User Permissions Needed
            To view company information: View Setup and Configuration administrative permission in the user's profile
            To assign permission sets: Assign Permission Sets administrative permission in the user's profile

            Verify that you have the necessary licenses and permissions required to set up Video Visit Self-Service.

            1. From Setup, in the Quick Find box, enter Company Information, and then select Company Information.
            2. Confirm that the admin user has these permission set licenses:
              1. Health Cloud for Experience Cloud Sites
              2. Health Cloud Platform
              3. Health Cloud Provider Network Management
              4. HealthCloud For Community
              5. Omnistudio Admin
              6. Omnistudio User
              7. Salesforce Scheduler
            3. From Setup, in the Quick Find box, enter Permission Sets, and then select Permission Sets.
            4. Confirm that the admin user has these permission sets:
              1. Health Cloud Appointment Management
              2. Health Cloud Appointment Self-Service
              3. Health Cloud Foundation
              4. Health Cloud Video Calls
              5. Health Cloud Video Calls for Experience Cloud
              6. Omnistudio Admin
             
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