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          Recommended Care Professionals for Patients

          Recommended Care Professionals for Patients

          The Service Resource ID field of the Recommended Care Professional records shows the recommended care professionals for patients based on the care professionals’ missed appointment history, treatment frequency for multiple parameters, utilization rates, and average service appointment duration. Use this information to schedule appointments efficiently. Identify care professionals who are best suited for patient needs, and avoid last-minute rescheduling. Maximize patient satisfaction by assigning available care professionals with high effectiveness scores, and avoid discontentment among care professionals by distributing work equitably.

          Required Editions

          Available in: Lightning Experience
          Available in: Enterprise and Unlimited Editions of Health Cloud with the Revenue Intelligence for Health license
           
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          Salesforce Help | Article