The householding map gives you a complete view of the people under your care. It brings
together patients or members and their care plans, caregivers, households, businesses, and others
who are involved in the person’s care.
Required Editions
Available in: Lightning Experience
Available in: Enterprise and Unlimited Editions with Health
Cloud
User Permissions Needed
To edit patient or member relationships:
Health Cloud Standard
You can get to the map using the patient card navigation menu or by selecting the Household
subtab for a given person.
A basic map is created for every person that shows their care plan.
You can then add information and change the map.
Create a household and then add it to the map.
Collapse and expand the items in each list for easy viewing.
Add family members or other people to the household.
Manage the care team by adding or removing members. Changes made from the Care Plan tab and
the Household tab appear in both tabs.
Create business accounts like medical supply or patient transport companies and add them to
the map.
Add people who don’t live with the person and aren’t part of their care team, but still
participate in their healthcare.
Remove people or businesses that aren’t involved in the person's healthcare.
In Lightning Experience, you can hover over links in the record details to see a compact layout
of the underlying record for that person or business.
In Salesforce Classic, click the record name to open it in another tab. For internal Salesforce
users, you see their Chatter profile page.
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