Understand Billing Schedule Groups and Billing Schedules
Billing Schedule Groups and Billing Schedules define how policy charges are billed over
time after transactions are sent to billing. These records translate transaction detail data
into time-based billing structures that control invoice creation.
Required Editions
Available in: Lightning Experience
Available in: Professional, Enterprise,
and Unlimited Editions where Insurance Brokerage is enabled
Billing Schedule Groups
A Billing Schedule Group represents a single billable charge, typically created at the
coverage level. It tracks the billing state for that charge, including how much has been
billed and how much remains pending. Billing Schedule Groups use a sliding-window model in
which only the current installment is eligible for invoicing, while future installments remain
pending. The window advances only when an invoice is posted, which helps prevent unnecessary
future invoices when policy changes may still occur.
Billing Schedules
Billing Schedules exist within a Billing Schedule Group and represent individual billing
installments. Each billing schedule defines the start date, end date, and billing date for one
billing period. Billing schedules reference the Insurance Policy Transaction and Transaction
Detail records from which they originate and provide the information required to create
invoice lines.
How They Work Together
Together, Billing Schedule Groups and Billing Schedules ensure that billing operates on
individual charge data rather than aggregated policy amounts. Invoices are generated from
billing schedules one installment at a time, using the configuration defined on the policy.
These records are required for Agency Billing as they consume transaction detail records,
control invoice timing, and serve as the source for invoice preview and generation.
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