Create unique record types for the Quote, Insurance Policy, and Claim objects to use in
Digital Insurance workflows. Use the record types to customize record pages and build custom
automations for Digital Insurance.
Required Editions
Available in: Performance, Enterprise, Unlimited, and
Developer Editions with Digital Insurance, and Insurance CRM or the Insurance
Industries and Insurance Industries Extension managed packages.
The Insurance managed package creates these record types for the Quote and Claim objects.
Object
Record Types
Quote
Quote
Small Group Quote
Large Group Quote
Group Cart
Claim
P&C Personal Lines
For Digital Insurance, create unique record types for the Quote, Claim, and Insurance Policy
objects. Make sure that the record types differ from those that the managed package creates
and any record types that you created for custom workflows with the managed package or
Insurance CRM.
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