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Summarize Insurance Policyholders and Get Quotes

Summarize Insurance Policyholders and Get Quotes

Use the Agentforce for Financial Services: Insurance Service Assistance agent to summarize policyholder portfolios and get individual insurance quotes.

Required Editions

Available in: Lightning Experience
Available in: Professional, Enterprise, and Unlimited Editions
Permissions Needed
To use Agentforce Financial Services:

Financial Services Cloud Extension

OR

FSC Foundation

OR

FSC Sales

OR

FSC Service

To create an Agentforce Employee agent:

Manage AI Agents

AND

Manage Agentforce Employee Agents

To run prompt templates: Execute Prompt Templates user permission
  1. Click the Agentforce icon, and then select Insurance Service Assistance.
  2. Ask the agent questions such as these:

    Summarize policyholder John Doe.

    Give me details about a quote named Auto Gold Annual Insurance Quote.

    Show me the details of account John Doe.

    Retrieve the details for this quote named Auto Gold Annual Insurance Quote.

 
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