Loading
Summarize Insurance Policyholders and Get Quotes

Summarize Insurance Policyholders and Get Quotes

Use the Agentforce for Financial Services: Insurance Service Assistance agent to summarize policyholder portfolios and get individual insurance quotes.

Required Editions

Available in: Lightning Experience
Available in: Enterprise, Performance, Unlimited, and Developer Editions with Agentforce Financial Services and Agentforce for Financial Services add-on, or included in Agentforce 1 Financial Services Edition.
Permissions Needed
To interact with the Insurance Service Assistance agent:

FSC Insurance permission set

AND

Prompt Template User permission set

AND

Run Flows permission

AND

Access to the Insurance Service Assistance agent

  1. Click the Agentforce icon, and then select Insurance Service Assistance.
  2. Ask the agent questions such as these:

    Summarize policyholder John Doe.

    Give me details about a quote named Auto Gold Annual Insurance Quote.

    Show me the details of account John Doe.

    Retrieve the details for this quote named Auto Gold Annual Insurance Quote.

 
Laster
Salesforce Help | Article