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          Configure Self-Service for Insurance Service Process

          Configure Self-Service for Insurance Service Process

          Configure the pre-built insurance service processes for self-service so that customer community users can initiate service processes directly from a self-service portal, such as the Insurance Client Portal.

          REQUIRED EDITIONS
          Available in: Lightning Experience in Professional, Enterprise, and Unlimited editions where Financial Services Cloud license is enabled with FSC Insurance add-on.

          Before you begin, complete the Request Insurance Proof Service Process setup.

           
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          Salesforce Help | Article