カスタマーサービス担当者は、保険エージェントコンソールのアクションランチャーを使用して、ドキュメントのアップロードなどのサービスアクションをすばやく見つけて実行できます。
対象:この変更は、Insurance Industries 管理パッケージが付属する Professional Edition、Enterprise Edition、および Unlimited Edition の Lightning Experience に適用されます。
対象ユーザー: アクションランチャーは、「Industry Service Excellence」権限セットが割り当てられたユーザーが使用できます。
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