Loading
Business Rules Engine
Lookup Tables: When to Use Which

Lookup Tables: When to Use Which

Business Rules Engine has two types of lookup tables—decision matrices and decision tables. To help you decide which type to use for your business requirements, let’s look at the similarities and differences in them.

Required Editions

Available in: Lightning Experience
Available in: Enterprise, Unlimited, and Developer Editions for clouds that have Business Rules Engine enabled

Decision matrices are exact-match based lookup tables that match your inputs to values in a row, and return the row’s output. Decision tables are complex lookup tables that match your inputs to values in multiple rows, if applicable, and return multiple matching outputs.

Lookup Table Features
Functionality Decision Matrix Decision Table
Use sObjects and custom objects to create a lookup table Not supported Supported
Read rules from sObjects Not supported Supported
Use in flows Supported Supported
Have multiple rows with same input values, but different output values Not supported Supported
Update table data using a CSV file Supported Supported
Generate CSV file from table Supported Supported only for CSV-based Decision Tables
Edit table data directly Supported Supported only for CSV-based Decision Tables
Create, manage, and activate versions Supported Not supported
Look up a column using a single operator (equals to) Supported Supported
Look up a column using multiple operators (less than, more than, contains) Not supported Supported
Use row-level conditions. Example: If a table has three inputs columns, include a row-level condition that returns an output if row 1 and either row 2 or row 3 have matching values. Not supported Supported

Let’s look at some use cases where you’d have to look up a table for values. Let’s also look at which lookup table type you can use for the specific use case.

Use Case Decision Matrix Decision Table
Look up a table for an exact match of values or a range of values Supported Supported

Look up a table that has versions grouped by a key. For example, a table with insurance premium rates, where each version has rates for a different state.

Supported Not supported
Look for an exact match of your input values in a table that has over 300 columns and over a million rows. Supported Supported
Call a lookup table in an Omniscript. Supported Not supported
Look up exact values or ranges in table with less than 10 input columns and less than five output columns Supported Supported
Look up a table using different operators for each input column. For example: less than, greater than, equals, not equals, or matches. Not supported Supported
Use the data in sObjects or custom objects to perform a lookup and get the output. Not supported Supported
Look up a column that supports picklist values. Not supported Supported
Call a lookup table in a flow. Supported Supported
 
Ladataan
Salesforce Help | Article