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Feature Degradation | Agentforce Voice Read More
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          View a Smart Summary of an Account

          View a Smart Summary of an Account

          Stay up to date and ready for provider visits with Einstein-generated summaries of an account’s key details and the latest updates.

          Required Editions

          Available in: Lightning Experience
          Available in: Enterprise and Unlimited Editions with Life Sciences Cloud, Life Sciences Cloud for Customer Engagement, Agentforce for LifeSciences Cloud, Einstein GPT Prompt Builder, and Einstein GPT Platform Add-on licenses, and the Life Sciences Customer Engagement managed package.

          Check recent interactions with an account on the go, on the web and on a mobile device. The smart summaries capture all the changes in the provider account since your last provider visit.

          The summary of an account's key information and latest updates on the account's record page.
           
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