Activity Visibility in the Activity Timeline

Depending on your organization’s data access and compliance requirements, you can control how activity information is displayed.

• Standard Salesforce Out-of-the-Box Platform Sharing: Users access activity records directly through Salesforce sharing rules and object permissions.
• Controlled Visibility (Custom Container Object): Users see high-level activity details, such as type, date, or ownership, without having access to sensitive information. Visibility is controlled through the sharing model defined in the container object.

• Configure Standard Activity Visibility
  Ensure users can view and interact with supported engagement activities in the Activity Timeline based on your existing sharing rules and territory configurations.
• Set Up Controlled Visibility with a Custom Container Object
  Provide high-level activity awareness to users while restricting access to underlying sensitive or regulated records.