Hierarchical Settings in the Admin Console

How Precedence Works

When a configuration supports the hierarchical framework, you can set it at two levels:

• Org default: Applies to all users unless a profile-level configuration overrides it.
• User profile: Applies to users assigned to that profile and takes precedence over the org default configuration.

If a profile-level configuration exists, the Life Sciences Cloud mobile app uses it instead of the org default configuration for users in that profile.

Considerations

These considerations apply to all Admin Console configurations that use the hierarchical framework,.

• Hierarchical configurations support only creating and updating (upsert). After you set a configuration at a level, you can change its values, but you can't delete the configuration from the UI.
• Because a profile-level configuration takes precedence over the org default, you can't remove a profile-level configuration to make users fall back to the org default value from the UI. Instead, update the profile-level configuration to match the intended values.