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Indicator Result Calculation Flow
Use Patient Program Outcome Management to measure outcomes at the care program level. To have consistent and real-time results, program leads can create a flow to calculate indicator results.
Required Editions
| Available in: Lightning Experience |
| Available in: Enterprise and Unlimited Editions with Life Sciences Cloud or Health Cloud |
The Patient Program Outcome Management data model supports manual and automatic calculation of indicator results. Program leads can create a flow of the Indicator Results Process type that automatically creates the indicator results and populates the final score in the Result Value field on the Indicator Result object.
Let’s look at an example where Charles Green is a care program enrollee who is enrolled in a Diabetes Management care program. To calculate the indicator results, the admin first defines outcomes such as Improve Quality of Life and Improve Patient Engagement, and link these outcomes with the Diabetes Management care program on the Outcome Activity object.
Next, the admin defines Improve Quality of Life via Assessments in an indicator definition record. In the Indicator Assignment record, the admin can link this indicator definition with care program or outcomes. Calculate an indicator result at a care program or at an outcome level depending on the value selected in the Indicator Assignment Type field on the Indicator Assignment object. Also, define the start and end dates on the Time Period object. Create an indicator performance period record to link an indicator assignment and period.
Lastly, based on your business needs, create a flow of the Indicator Result Flow process type and build a logic to calculate the indicator result for a given period. To calculate the indicator result, the flow collates the response value score for each assessment question response.
When you use this flow, keep these considerations in mind.
- If you’re creating a custom flow, to show the Calculate Indicator Results button on indicator performance periods, use the Indicator Result Flow process type. The button appears only if the linked flow is active. Click the button on an indicator performance period to run the flow that’s on the associated indicator definition.
- To calculate results when a user doesn’t have access to all the records that are used to calculate the results, run the flow in system context to get accurate results.
- In Setup, add the Flow API Name field to the flow list view so that users without the Manage Flow app permission can copy the flow API name and run the flow.

