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            Create Home Office Announcements

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            Create Home Office Announcements

            Home office announcements are broadcast messages that appear on the home page. Use these announcements to communicate organization-wide updates, reminders, or important information to users. To create a home office announcement, create an app alert and set the Type field to Announcement.

            Required Editions

            Available in: Lightning Experience
            Available in: Enterprise and Unlimited Editions with Life Sciences Cloud, Life Sciences Cloud for Customer Engagement Add-on license, and the Life Sciences Customer Engagement managed package.
            User Permissions Needed
            To configure App Alerts: Life Sciences Commercial Admin
            1. From the App Launcher, find and select App Alerts.
            2. Click New.
            3. Create an app alert, and select Announcement as the type.
            4. In the Additional Message field, define the JSON content for the announcement on mobile.
              In the message attribute of the JSON, you can include these supported HTML tags to customize how the home office announcement appears on the home page:

              <b>, <i>, <u>, <s>, <p>, <br>, <h1>, <h2>, <h3>, <h4>, <h5>, <h6>

              For more information, see Additional Message Field for App Alerts on Mobile.

            5. In the Image URL field, enter the URL of the image to show in the home office announcement. For more information, see Use Images in Home Office Announcements.
            6. Save your changes.
            • Use Images in Home Office Announcements
              To show an image in a home office announcement, select an existing image from Salesforce Files or upload an image of your choice to Salesforce Files. Paste the image file’s download URL into the Image URL field of the app alert.
             
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