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            Use Images in Home Office Announcements

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            3. Agentforce Life Sciences

            Use Images in Home Office Announcements

            To show an image in a home office announcement, select an existing image from Salesforce Files or upload an image of your choice to Salesforce Files. Paste the image file’s download URL into the Image URL field of the app alert.

            Required Editions

            Available in: Lightning Experience
            Available in: Enterprise and Unlimited Editions with Life Sciences Cloud, Life Sciences Cloud for Customer Engagement Add-on license, and the Life Sciences Customer Engagement managed package.
            User Permissions Needed
            To configure App Alerts: Life Sciences Commercial Admin
            1. From the App Launcher, find and select Files.
            2. Do one of the following:
              • Select an existing image file.
              • Click Upload Files and upload your local image file.
            3. Click Life Sciences Commercial app down arrow icon. next to the image file and select Public Link.
            4. Set the expiration date, and optionally set the password.
            5. Click Create Link.
              Note: The generated public link points to a file preview page and not the direct image URL required by the Announcement component.
            6. Open the Developer Console and run this SOQL query: 
              SELECT ContentDownloadUrl, CreatedDate, Name FROM ContentDistribution
            7. Copy the value in the ContentDownloadUrl field for the selected image.
              Note: Ensure that the URL doesn’t exceed the 255 character limit of the Image URL field.
            8. From the App Launcher, find and select App Alerts.
            9. Update your App Alert record by replacing the existing URL in the Image URL field with the ContentDownloadURL.
            10. Save your changes.
            Note
            Note If the image doesn't appear in home announcements, check whether the image URL is from a domain added as a trusted URL. See Manage Trusted URLs.
             
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