Enable Account Summarization as the data source for Briefings so Salesforce can
generate audio briefings for each account with a scheduled visit. Account summarization provides
contextually relevant smart summaries of accounts to help users quickly understand key details and
insights.
Required Editions
Available in: Lightning Experience
Available in: Enterprise and Unlimited Editions with Life Sciences Cloud, Life
Sciences Cloud for Customer Engagement, Agentforce for LifeSciences Cloud, Einstein
GPT Prompt Builder, and Einstein GPT Platform Add-on licenses, and the Life Sciences
Customer Engagement managed package.
User Permissions Needed
To set up and configure Briefings:
Life Sciences Commercial Admin
From Setup, in the Quick Find Box, find and select Life Sciences for Customer
Engagement Setup.
In the Setup page, go to the Configure Account Summarization For Customer Engagement
section.
Make sure that the Account Summarization toggle is enabled and all
the necessary configuration is completed for Account Summarization.
Note Account Summarization is the data source for Briefings.
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