Crie um registro de tipo de canal de engajamento para definir os diferentes métodos de comunicação. Adicionar novos tipos de canal disponibiliza essas opções na página Consentimento.
| Disponível em: Lightning Experience |
| Disponível em: Edições Enterprise e Unlimited com a licença Life Sciences Cloud, o complemento Life Sciences Cloud para Engajamento do cliente e o pacote gerenciado Engajamento do cliente das ciências da vida. |
| Permissões de usuário necessárias | |
|---|---|
| Para criar um tipo de canal de engajamento: | Administrador comercial de biociências |
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