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Manage Subscriptions and Channels

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Manage Subscriptions and Channels

Quickly create a record from an object's homepage that is necessary to use the features within Consent Management.

Required Editions

Available in: Lightning Experience
Available in: Enterprise and Unlimited Editions with Life Sciences Cloud, Life Sciences Cloud for Customer Engagement Add-on license, and the Life Sciences Customer Engagement managed package.
  • Add a Subscription to the Consent Page
    Create a Communication Subscription record to give healthcare professionals add new subscription topics to choose from on the Consent page on the Life Sciences Cloud for Customer Engagement app.
  • Create a Data Use Purpose Record
    Associate a Life Sciences Marketable Product to a Communication Subscription by creating a Data Use Purpose record to manage and organize consents for specific products.
  • Add a Channel to a Subscription
    Define the channel types, such as email, SMS, or direct mail, that a healthcare professional can select as their primary mode of communication.
  • Create an Engagement Channel Type
    Create an engagement channel type record to define the different communication methods. Adding new channel types makes these options available on the Consent page.

See Also

 
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