Manually align HCPs with territories and all related Ins Doc accounts also get aligned
with the same territory. You can also directly align an Ins Doc account with a territory. When you
align an Ins Doc account with a territory, the associated HCP and HCO also get aligned with the
territory.
Required Editions
Available in: Lightning Experience
Available in: Enterprise and Unlimited Editions with Life
Sciences Cloud, Life Sciences Cloud for Customer Engagement Add-on license, and the
Life Sciences Customer Engagement managed package.
User Permissions Needed
To align Ins doc territory:
Life Science Commercial Admin permission set
To align HCP with a territory, perform these steps.
From the App Launcher, in the Quick find and select
Accounts.
Click Advanced Search.
Select HCP - Search Healthcare Professional (HCP) Accounts.
Click Next.
Enter the search details and click Search.
Click Align to Territory.
To align Ins Doc account with a territory, perform these steps.
From the App Launcher, in the Quick find and select
Accounts.
Click Search Outside Territory.
Enter the search criteria and click Search.
For the Ins Doc account you want to align with territory, click Align to
Territory.
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