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Compare the Life Sciences Cloud Mobile App and Desktop Site
Here are some highlights of how the Life Sciences Cloud mobile app compares with the desktop site.
Required Editions
| Available in: Lightning Experience |
| Available in: Enterprise and Unlimited Editions with Life Sciences Cloud, Life Sciences Cloud for Customer Engagement Add-on license, and the Life Sciences Customer Engagement managed package. |
Account Management
| Feature | Where | Life Sciences Cloud Mobile App | Desktop Site |
|---|---|---|---|
| Account Address field map | Contact Point Address records | The map isn’t available. The field shows as plain text. | Available. The field includes a clickable address hyperlink or the Google Maps preview functionality. |
| Affiliations | Affiliated Account Summary modal | Both the Account tab and the Account Plans tab is available in the mobile. | Only the Account tab is available on the web. |
Engagement Planning
| Feature | Where | Life Sciences Cloud Mobile App | Desktop Site |
|---|---|---|---|
| Account Plan | Account Plan Stakeholder related list | Not Available | Available |
| Account Plan | Account Plan Stakeholder related list | Not Available | Available |
| Account Plan | Rich area text fields | Not Available. Rich area text fields are shown in plain text format with HTML tags. | Available |
| Assign or Unassign Participant button | Account Plan Stakeholder related list dropdown | Available | Not Available. If configured, the Assign or Unassign Participant button is available on the highlights panel of the Account Plan Stakeholder record page. |
| Assign or Unassign Stakeholder button | Account Plan Participant related list columns dropdown | Available | Not Available. If configured, the Assign or Unassign Stakeholder button is available on the highlights panel of the Account Plan Participant record page. |
| Activity Plan Review tab | Home page | Not Available | Available. Admins must configure the tab. |
Intelligent Content
| Feature | Where | Life Sciences Cloud Mobile App | Desktop Site |
|---|---|---|---|
| Search, tag, and filter presentations | Content Library | Available | Available |
| Search by using conceptual terms and phrases while online with Data 360 | Content Library | Available | Available |
| Mark presentations as favorites | Content Library | Available | Available |
| Create custom presentations | Content Library | Available | Available |
| Get recommended presentations | Content Library | Available | Available |
| Send presentations as links in emails | Content Library | Available | Available |
| Send presentations as email attachments | Content Library, Presentation Player | Available | Not Available |
| Use drawing tools | Presentation Player | Available | Available |
| Capture healthcare professional (HCP) feedback | Presentation Player | Available | Available |
| View presentations in preview and training mode | Presentation Player | Available | Available |
| View interactive presentations | Presentation Player | Available | Available |
| View presentations with simple dynamic content, such as variables | Presentation Player | Available | Available |
| View presentations with advanced dynamic presentation content, such as embedded surveys, querying records, and updating records | Presentation Player | Available | Available |
| Track presentation metrics | Presentation Player | Available | Available |
Lists and Filters
| Feature | Where | Life Sciences Cloud Mobile App | WEB |
|---|---|---|---|
| Next Best Customer Predefined Filter | Account Lists and Filters | Available | Not Available |
| Set the Default Sort Order at Filter Level | Account Lists and Filters | Available | Not Available |
| Share Filters | Account Lists and Filters | Not Available | Available |
| Export an Account List as CSV | Account Lists and Filters | Not Available | Available |
| Pin an Account List as Preferred | Account Lists and Filters | Not Available | Available |
| Clone a Filter | Account Lists and Filters | Not Available | Available |
| Static List Creation | Account Lists and Filters | Click Select to enter edit mode, select multiple accounts, and drag them to the Create New List box. | There are two ways to create a static list: 1. Select multiple accounts, then click Add to List to create a list. 2. Click Find and Add to Lists, then in the window, select multiple accounts to add them to a list. |
| Lookup and Related Field Rendering | Account Lists and Filters | Lookup fields referencing a single related record appear as clickable hyperlinks that open the related record. Fields configured with relationship syntax (for example, __r.Name) sometimes don't appear in the mobile app. |
Lookup fields show the Salesforce record ID or the configured field value as plain text. Related record values don't appear as hyperlinks. |
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