To define a compliance program, create a care program, and associate it with a newly
launched product. A compliance program is applicable for the territories that are assigned for the
associated product.
Required Editions
Available in: Lightning Experience
Available in: Enterprise and Unlimited Editions with Life
Sciences Cloud, Life Sciences Cloud for Customer Engagement Add-on license, and the
Life Sciences Customer Engagement managed package.
User Permissions Needed
To configure a compliance program:
Life Science Commercial Admin permission set
From the App Launcher, in the Quick find and select Care
Programs.
Click New.
Enter the name of the care program.
Select the parent program associated with the care program, if needed.
For the category, select Provider Engagement Compliance.
Enter the required dates for the care program.
Add a description for the care program.
For the status, select New.
Find and select a program sponsor, if any.
Save your changes.
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