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Integration with Calendar

Integration with Calendar

Enable users to seamlessly create, update, and track events in context of their daily schedules, so that all customer interactions appear in one place.

Required Editions

Available in: Lightning Experience
Available in: Enterprise and Unlimited Editions with Life Sciences Cloud, Life Sciences Cloud for Customer Engagement Add-on license, and the Life Sciences Customer Engagement managed package.

To enable users to create managed events from their calendar, create events by using the managed event metadata.

Make sure you create business hours for events.

Note
Note Users can create a managed event directly from the calendar only if the event is within the organization’s business hours.
 
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