Create the content and source files for Life Sciences Customer Engagement presentations
and email templates.
Required Editions
Available in: Lightning Experience
Available in: Enterprise and Unlimited Editions with Life
Sciences Cloud, Life Sciences Cloud for Customer Engagement Add-on license, and the
Life Sciences Customer Engagement managed package.
Guidelines for Life Sciences Email Templates Create predefined email templates with dynamic variables, rich text, content fragments, and advanced queries so that field users can send personalized emails to healthcare professionals (HCPs). In the email template ZIP file, include structured layouts, images, text, fragments, and attachments. Then, admins can upload the ZIP files to Life Sciences Customer Engagement and create email templates.
Guidelines for Life Sciences Presentations Create presentation source files that admins can upload to Life Sciences Customer Engagement and distribute to sales reps. To personalize content for healthcare professionals (HCPs) and healthcare organizations (HCOs), include dynamic content in presentation files. Life Sciences Customer Engagement supports two types of source files for presentations: ZIP files and PDFs.
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