Start a presentation for healthcare professionals (HCPs) directly from the content
library, from an account, or from a visit. Presentation metrics are saved in presentation click
stream entry records. Or, preview content and practice giving presentations without tracking
metrics.
Required Editions
Available in: Lightning Experience
Available in: Enterprise and Unlimited Editions with Life
Sciences Cloud, Life Sciences Cloud for Customer Engagement Add-on license, and the
Life Sciences Customer Engagement managed package.
Start Presentations from the Content Library
In the Intelligent Content tab, search or filter to find the content that you want to
present. Tap a presentation to open it and start presenting the content immediately, or
preview the content without tracking engagement metrics. During the presentation, add
accounts as attendees, and then tap the Visit button to create a visit directly from the
presentation player.
Start Presentations from an Account
In the Accounts tab, you can open the content library from each account record to preview
or start a presentation for that account. The presentations in the content library can vary
based on the account. During the presentation, add accounts as attendees, and then tap the
Visit button to create a visit directly from the presentation player.
If the account has any product restrictions, you don’t see presentations associated with
that product.
The Recommended filter shows any presentations that are recommended for that account and
territory. Changing the account or territory context updates the list of recommended
presentations accordingly.
The Next Best Message tag indicates the presentations that are most appropriate for the
account.
Start Presentations from a Visit
Deliver relevant content efficiently during visits with HCPs. On the Visit Engagement page,
add presentations to the visit and tap presentation thumbnails to start presentations. From
the Presentations section, you can also preview recent presentations without tracking
presentation metrics or open the content library to find the presentation you need.
Information and warnings about product restrictions and targeted presentations for your
territories help you select the right content and add the right accounts to your visit.
During or after the presentation, you can return to the Visit Engagement page to see an
overview of the presented content, including the page thumbnails and the time spent on each
page. You can also see the product messages presented and the reactions that you captured
from HCPs.
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