Create Goals, Tasks, and Measures for Plan Templates
Help key account managers meet business targets for the accounts and territories by
creating design-time records for template goals, plans, and tasks. Define goals at global,
affiliate, and territory levels. Devise measures for achieving the goals, and break down each
measure into actionable, executable tasks by using action plan template items.
Required Editions
Available in: Lightning Experience
Available in: Enterprise and Unlimited Editions with Life
Sciences Cloud, Life Sciences Cloud for Customer Engagement Add-on license, and the
Life Sciences Customer Engagement managed package.
The design-time records help key account managers tailor the templates according to
requirements of the accounts they manage. Key account managers import the templates into an
account plan or a territory plan to create the run-time records of goal assignments, action
plans, and assessment tasks.
Create a Goal Definition Product To help users refine the search for goal definition templates and filter goal definitions by product, associate a goal definition with a Product record.
Configure Action Plan Templates for Key Account Management Create an action plan template of commonly used strategies that can be customized and tailored to your goals. Let account managers add assessment tasks on the go, even when they’re not part of the template plan.
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