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            License Management in Life Sciences

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            License Management in Life Sciences

            Help your company comply to legal and regulatory standards, and adhere to audit-tracking measures with flexible license validity evaluations. License management in Life Sciences is a critical process that makes sure that healthcare providers (HCPs) have the required license and authorization to receive pharmaceutical samples.

            Required Editions

            Available in: Lightning Experience
            Available in: Enterprise and Unlimited Editions with Life Sciences Cloud, Life Sciences Cloud for Customer Engagement Add-on license, and the Life Sciences Customer Engagement managed package.

            During sample disbursement, sales reps verify whether the healthcare provider (HCP) receiving the sample is licensed and eligible to practice in a given territory. For certain samples, users must also validate whether the HCP is licensed to prescribe, dispense, and administer controlled or dangerous drugs.

            With License Management, you can configure custom formulas to evaluate the validity of an HCP's license. You can also configure the license validity icons on Lightning page, and in visits, searches, and lists.

            • Configure Custom Formulas for License Validations
              Prepare your org for License Management by configuring custom validation rules for evaluating the status of HCP licenses.
            • Types of Licenses
              License Management helps you configure license evaluations for these types of licenses: state license numbers (SLNs), state distributor licenses (SDLs), and drug enforcement administration (DEA) number. You can create custom validity formulas to control where these indicators are shown and meet your company's specific needs.
             
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