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            Define Sharing Settings for Medical Inquiries

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            3. Administer Life Sciences Cloud

            Define Sharing Settings for Medical Inquiries

            Promote effective management of medical inquiries by configuring sharing settings for the Inquiry Question object. This configuration makes sure that the inquiry question and its associated parent case have the same sharing settings.

            Required Editions

            Available in: Lightning Experience
            Available in: Enterprise and Unlimited Editions with Life Sciences Cloud, Life Sciences Cloud for Customer Engagement Add-on license, and the Life Sciences Customer Engagement managed package.
            User Permissions Needed
            To create sharing settings:

            Life Sciences Commercial Admin permission set

            OR

            Manage Sharing

            1. From Setup, in the Quick Find box, enter and select Sharing Settings.
            2. In the Organization-Wide Defaults section, click Edit.
            3. For the Inquiry Question object, set the default internal and external access to Controlled by Parent.
            4. Save your changes.

            See Also

             
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