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            Deep Linking for the Life Sciences Cloud Mobile App

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            Deep Linking for the Life Sciences Cloud Mobile App

            Your sales reps rely on their mobile devices to perform complex tasks and navigate between multiple tabs, records, or actions. With deep linking, you can use supported URL schemes to send users directly to the right spot in the Life Sciences Cloud mobile app from a third-party or web app. For example, deep links can open specific records, create a record with prepopulated data, or perform a specific action when the app opens.

            Required Editions

            Available in: Lightning Experience
            Available in: Enterprise and Unlimited Editions with Life Sciences Cloud, Life Sciences Cloud for Customer Engagement Add-on license, and the Life Sciences Customer Engagement managed package.

            With Salesforce-supported URL schemes, your users can open the Life Sciences Cloud mobile app and perform one of several actions.

            • View a specific record.
            • Create or update a record with prepopulated data.
            • Open a specific tab in the Life Sciences Cloud mobile app.
            • Start an action on a specific record page.
            • Create an email with a predefined email template and recipients.

            Life Sciences deep links work only for users who have the right access to that action, record, or area of the app. If an unauthenticated user taps a deep link, they’re taken to the login page. When the app is locked, users are prompted to enter their PIN. After users log in or enter their PIN, they must tap the link again to view the linked page.

             
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            Salesforce Help | Article