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Outcome-Specific Values
Use these outcome-specific values when you configure the notification title, body, email subject, and app alert template for each Send Notification decision outcome in your auto-launched notification flow.
Required Editions
| Available in: Lightning Experience |
| Available in: Enterprise and Unlimited Editions with Life Sciences Cloud, Life Sciences Cloud for Customer Engagement Add-on license, and the Life Sciences Customer Engagement managed package. |
Important Make sure you enter a valid JSON string for variables for iPads
to process the string.
| Outcome | Recipient | Status update | Web notification body | Email subject | App alert template & subject |
|---|---|---|---|---|---|
| 1. Quote locked (Submitted) | Owner | (none — already Submitted) | "The Submitted quote {!getQuotes.Name} is locked. To unlock it, click Request for Unlock." | "Quote is locked" | {!OwnerAppAlertOnQuoteLock} — "Hi {!getQuotes.Owner:User.LastName}, quote is locked" |
| 2. Unlock request approved | Owner | Draft | "Your quote {!getQuotes.Name} has been approved by {!getQuotes.Owner:User.Manager.FirstName} {!getQuotes.Owner:User.Manager.LastName}. Approver note: {!QuoteApprovedorRejectedReason}" | "Quote {!getQuotes.Name} approved" | {!OwnerAppAlertOnQuoteApproved} — "Hi {!getQuotes.Owner:User.LastName}, quote is unlocked" |
| 3. Unlock request rejected | Owner | Rejected | "Your quote {!getQuotes.Name} has been rejected by {!getQuotes.Owner:User.Manager.FirstName} {!getQuotes.Owner:User.Manager.LastName}. Comments: {!QuoteApprovedorRejectedReason}. Review the feedback and resubmit the quote if needed." | "Quote {!getQuotes.Name} rejected" | {!OwnerAppAlertOnQuoteRejected} — "Quote is rejected" |
| 4. Unlock request pending approval | Owner | (none — still Request for Unlock) | "You submitted a quote {!getQuotes.Name} for approval. It's pending with {!getQuotes.Owner:User.Manager.FirstName} {!getQuotes.Owner:User.Manager.LastName}." | "Quote {!getQuotes.Name} submitted for approval" | {!OwnerAppAlertOnApprovalSubmission} — "Quote is submitted for unlock" |
| 4. Unlock request pending approval | Approver | (none) | "You have an approval request for quote {!getQuotes.Name}. Open the record and approve or reject it from the Work Guide." | "Approval needed: Quote {!getQuotes.Name}" | {!ApproverAppAlertOnApprovalRequest} — "Quote {!getQuotes.Name} needs your approval" |
Note Recipient IDs by row: For "Owner" rows, use
{!ownersToReceiveNotifications} (web) and
{!ownersEmails} (email). For "Approver" rows, use
{!approversToReceiveNotifications} (web) and
{!approverEmailAddresses} (email).Did this article solve your issue?
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