Loading
Table of Contents
Select Filters

          No results
          No results
          Here are some search tips

          Check the spelling of your keywords.
          Use more general search terms.
          Select fewer filters to broaden your search.

          Search all of Salesforce Help
          Define Care Programs and Care Program Enrollees

          Define Care Programs and Care Program Enrollees

          Patient Program Outcome Management uses care program and care program enrollee as the backbone of its operation. To create a care program, define the program and the relationships and activities within it. To create a care program enrollee, define a person account.

          Required Editions

          Available in: Lightning Experience
          Available in: Enterprise and Unlimited Editions with Life Sciences Cloud or Health Cloud
          User Permissions Needed
          To create care program records:

          Health Cloud Starter (for Life Sciences Cloud) permission set

          OR

          Health Cloud Foundation (for Health Cloud) permission set

          To create care program enrollee records:

          Health Cloud Starter (for Life Sciences Cloud) permission set

          OR

          Health Cloud Foundation (for Health Cloud) permission set

          Make sure that you create records for the Account object to represent the patient.

          1. Create a care program.
            1. From the App Launcher, find and select Care Programs.
            2. Click New, and enter the name of the care program.
              For example, create a care program called Diabetes Control for patients who have high blood sugar.
            3. If needed, select the parent program associated with the care program.
            4. Select a category for the care program.
              For example, to use a care program in the patient support program record, select Patient Services as the category.
              Note
              Note Make sure that you add the Category field to the Care Program page layout.
            5. Enter the start date of the care program.
            6. If necessary, enter the program’s end date.
            7. Add a description for the care program.
            8. Select the status of the care program.
            9. Find and select a program sponsor, if any.
            10. Save your changes.
          2. Create a care program enrollee.
            1. From the App Launcher, find and select Care Program Enrollees.
            2. Click New, and enter the name of the care program enrollee.
            3. In Care Program, select the care program record that you want to enroll the care program enrollee to.
            4. Select an account.
            5. Select the status of the care program enrollee.
            6. Save your changes.
           
          Loading
          Salesforce Help | Article