Patient Program Outcome Management uses care program and care program enrollee as the
backbone of its operation. To create a care program, define the program and the relationships and
activities within it. To create a care program enrollee, define a person account.
Required Editions
Available in: Lightning Experience
Available in: Enterprise and Unlimited Editions with Life
Sciences Cloud or Health Cloud
User Permissions Needed
To create care program records:
Health Cloud Starter (for Life Sciences Cloud) permission set
OR
Health Cloud Foundation (for Health Cloud) permission set
To create care program enrollee records:
Health Cloud Starter (for Life Sciences Cloud) permission set
OR
Health Cloud Foundation (for Health Cloud) permission set
Make sure that you create records for the Account object to represent the patient.
Create a care program.
From the App Launcher, find and select Care Programs.
Click New, and enter the name of the care program.
For example, create a care program called Diabetes Control for patients who have high
blood sugar.
If needed, select the parent program associated with the care program.
Select a category for the care program.
For example, to use a care program in the patient support program record, select
Patient Services as the category.
Note Make sure that you add the Category field to the Care Program page layout.
Enter the start date of the care program.
If necessary, enter the program’s end date.
Add a description for the care program.
Select the status of the care program.
Find and select a program sponsor, if any.
Save your changes.
Create a care program enrollee.
From the App Launcher, find and select Care Program
Enrollees.
Click New, and enter the name of the care program enrollee.
In Care Program, select the care program record that you want to enroll the care program
enrollee to.
Select an account.
Select the status of the care program enrollee.
Save your changes.
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