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          Define Outcomes and Outcome Activities

          Define Outcomes and Outcome Activities

          Add outcomes to track the changes that you expect to see in care program enrollees and ultimately at a care program level. Use outcome activities to connect outcomes to the efforts, such as care programs or care program enrollees, that contribute to the end goal.

          Required Editions

          Available in: Lightning Experience
          Available in: Enterprise and Unlimited Editions with Life Sciences Cloud or Health Cloud
          User Permissions Needed
          To create an outcome: Patient Program Outcome Management permission set
          To create an outcome activity: Patient Program Outcome Management permission set
          1. From the App Launcher, find and select Outcomes.
          2. Click New.
          3. Enter a name that describes the outcome.
          4. Select the status.
          5. If needed, select the intended direction and term, and enter a description.
          6. Save your work.
          7. In the Outcome Activities related list, click New.
          8. Name the outcome activity.
          9. Select the type.
            For example, the Care Program.
          10. Enter the record that you want to track in the lookup field that matches what you selected in the Type field.
            For example, if you selected Care Program as the type, use the Care Program field to look up and connect to the care program that you want to measure.
          11. Save your work.
          12. Similarly, add other outcome activities as needed.
           
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          Salesforce Help | Article