Pharmacy benefits reverification uses flows to initiate electronic or manual
verification requests, validate the essential benefits in the payor response, and share a
summary of patient's benefits details with the healthcare practitioner.
Required Editions
Available in: Lightning Experience
Available in: Enterprise and Unlimited Editions with the Health
Cloud or Life Sciences Cloud license. It's also available with these add-on
licenses: Agentforce for Life Sciences Cloud or Agentforce for Health Cloud, Flex
Credits Metering, Agentforce Employee Agent, Einstein GPT Platform, Einstein GPT
Copilot, Einstein GPT Trust, Genie Data Platform Starter, and Einstein GPT Prompt
Builder.
Understanding Pharmacy Benefits Reverification Flows Automate various tasks in Pharmacy Benefits Reverification using pre-built flows. Customize these flows to run patient support programs according to your requirements.
Clone, Activate, and Configure Benefit Reverification Flows Pharmacy Benefits Reverification uses various flows to automate your tasks. Clone and activate the default flows. To send assessments to patients and payors, update the Experience Cloud site URL in the Reverify Benefits orchestrator flow.
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